Support is generally handled from 8:30 – 5:30 Central time. Clients are provided with a contact procedure (not publicly published) on how to escalate calls in the event of a pressing need.
I generally provide client support via a web-based remote control feature. The client’s staff must initiate the session and has the ability to disconnect at any time. Of course, all of the keystrokes and data transferred during one of these sessions is encrypted.
You can choose from one of the options below to get started, or call my support line at 318-290-3160. (If you have not called this line before, you will be prompted for your name.)